Jakarta, Indonesia · Available for Remote Engagements

Building Systems That Actually Scale.

HR & Compliance Specialist with 20+ years turning operational chaos into structured, audit-ready systems — across Southeast Asia, Australia, Canada, and the UK.

Employer of Record (EOR) ISO 9001 / 27001 Cross-Border HR Contract Lifecycle Remote Operations BNSP HR Manager
Betty Mariyani
Betty Mariyani
HR & Compliance Specialist · Legal & Ops
20+
Years Experience
6+
Countries Served
200+
BiTre Alumni
5
ISO Audits · Zero NC
📍 Jakarta, Indonesia · Remote-first · SG · HK · AU · CA · US · UK
Tools I work with Notion ClickUp Zoho People Monday.com Airtable Google Workspace Zoho Books

About Me / Tentang Saya

Saya Betty — partner operasional
yang membangun sistem, bukan hanya dokumen.

With over 20 years in HR, legal compliance, corporate secretary, and corporate communications, I've built operational infrastructure for companies across Indonesia, Singapore, Hong Kong, Australia, Canada, the US, and the UK.

I currently serve as Legal & Compliance Specialist at a cybersecurity firm operating across multiple countries, while independently consulting through Upwork for founders and businesses across Asia-Pacific and beyond.

My work sits at the intersection of people, systems, and compliance. I don't hand off documents and disappear — I build frameworks your team can actually run. Every workflow I design is implemented in tools your team already knows: Notion, ClickUp, Zoho, Monday.com, or Airtable — so systems get used, not shelved.

"Saya percaya sistem yang baik adalah aset jangka panjang — bukan beban administratif."

Certifications & Credentials
  • BNSP HR Manager — Badan Nasional Sertifikasi Profesi
  • ISO 9001 Lead Auditor
  • ISO 27001 Lead Auditor
  • Cybersecurity Essentials — Macquarie University / Coursera
  • Notion Academy Essentials
  • Introduction to Claude AI — Anthropic / Skilljar
  • 20+ years: HR · Legal Compliance · Corporate Secretary · Corporate Communications
  • Former: PT Jatelindo Perkasa Abadi — HR Manager, Legal Compliance, Corporate Secretary & Corporate Communications
  • Regulatory compliance: e-money & payment gateway licensing with Bank Indonesia (on behalf of digital payment company)

Services / Layanan

4 Service Pillars

Setiap layanan dirancang untuk menghasilkan sistem yang bisa berjalan tanpa bergantung pada satu orang. Bukan dokumen kosong — tapi infrastructure yang bekerja.

⭐ SIGNATURE · PILLAR 01
⚙️
Workflow & Operations Systems
SOP · Process Mapping · Ops Workspace · Automation

This is my signature. I map your process, remove the manual steps, and build systems that trigger, track, and remind — without anyone needing to remember. From SOP libraries and full operations workspaces to live automations your team can run from day one.

SOP Library (full company) Process Mapping & Documentation Operations Workspace (Notion/ClickUp) Contract Renewal Tracking System Remote Team Infrastructure Setup Ops Audit & Bottleneck Mapping Onboarding & Offboarding Workflow Standard Operating Procedures Kit
PILLAR 02
🧑‍💼
HR Operations
EOR · HRIS · People Ops · Cross-Border Employment

From zero HR infrastructure to a fully operational people system. I build employment frameworks, configure HRIS tools, and deliver complete documentation your team can run independently — across Indonesia, Singapore, Hong Kong, Australia, and beyond.

EOR System Design (HK, SG, AU, ID) Zoho People HRIS Configuration Employee Handbook (multi-jurisdiction) Job Description Kit Performance Review System HR Audit & Gap Analysis Employee Lifecycle Design Cross-Border HR Documentation
PILLAR 03
⚖️
Legal & Compliance
Contracts · ISO · Cross-Border · Vendor Governance

Contract drafting, redlining, and lifecycle management — bilingual where needed. ISO audit readiness built from real audits, not templates. I sit between your decision-makers and counterparties so nothing falls through the gaps.

MSA / SOW / NDA Drafting Contract Redlining & Review Bilingual Contracts (EN/ID) ISO 9001 / 27001 Audit Readiness Contract Lifecycle Management Vendor Governance Framework Cross-Border Compliance Docs SLA Framework & Review
PILLAR 04
🤖
AI Automation & Operational Excellence
n8n · Google Apps Script · AI Workflow · Zoho Flow

I take your most repetitive operational tasks — contract reminders, report generation, lead tracking, onboarding flows — and automate them using n8n, Google Apps Script, and AI-assisted tools. The goal: your team spends time on decisions, not triggers.

n8n Workflow Automation Google Apps Script Automation Contract Renewal Reminder System AI-Assisted Workflow Design Zoho Flow / CRM Integration Automated Report Generation Lead Tracking Automation AI Document Processing Setup
Also Available
CV Writing & ATS Optimization LinkedIn Profile Overhaul Upwork Profile Optimization Business Proposal Writing Ghost Writing — HR Content E-Commerce Ops & Lead Gen Annual Report PM (PT Tbk)

Who I Work With

Right for you if…

Saya bekerja paling baik dengan klien yang butuh sistem nyata — bukan sekadar dokumen.

🌏 Founders Scaling Cross-Border
Building teams in SG, HK, AU, or ID and need EOR, contracts, and compliance handled properly from day one.
🏢 Companies Without HR/Legal Infra
Growing headcount, increasing risk, but no structured HR or legal systems yet. I build the foundation.
⚙️ Ops Teams in Manual Chaos
Contracts tracked in email. SOPs in someone's head. Renewals missed. I map and automate the whole thing.
🤖 Teams Ready to Automate
You have the process but it's still manual. I identify what can be automated and build the workflow from scratch.
🛒 UMKM Indonesia
Bisnis sudah jalan tapi sistem masih campur aduk. Saya bantu rapikan dari dalam — workflow, keuangan, dan operasional.

Untuk UMKM Indonesia

Bisnis Kecil Butuh Sistem yang Kuat Juga.

Saya membantu UMKM Indonesia merapikan keuangan, menyederhanakan proses bisnis, dan membangun fondasi operasional yang bisa tumbuh bersama bisnis kamu.

📒
Bookkeeping & Pencatatan Keuangan
Pencatatan transaksi harian, laporan P&L bulanan, rekonsiliasi, dan sistem keuangan sederhana yang bisa kamu kelola sendiri. Cocok untuk distributor, e-commerce, dan UMKM produk.
🧾
Pajak UMKM
Pendampingan pencatatan pajak, persiapan laporan untuk pelaporan SPT, dan edukasi kewajiban pajak untuk pelaku usaha kecil dan menengah di Indonesia.
🔧
Simplifikasi Proses Bisnis
Mapping alur kerja, identifikasi bottleneck, dan SOP sederhana yang bisa langsung dijalankan tim kamu — tanpa perlu tools mahal.
Sudah dipercaya oleh UMKM di berbagai kota Indonesia
Baby products distributor (Garut) & sticker e-commerce (Cibitung) — bookkeeping, pajak, dan operasional berjalan lebih rapi dengan sistem yang sederhana dan terstruktur.
Konsultasi Gratis →

Selected Results / Hasil Nyata

Work That Speaks For Itself

Bukan teori. Ini sistem yang sudah dibangun, dijalankan, dan terbukti bekerja.

Consulting Firm · Hong Kong
Complete EOR Operating System
Delivered 33 documents, 8 SOPs, employment contracts, and a full operational playbook for cross-Asia-Pacific expansion. Implemented Zoho People HRIS across 3 jurisdictions.
Cybersecurity Firm · Multi-Country
Legal & Compliance Infrastructure
Designed and maintained legal & compliance systems including contract management, invoice automation (Google Apps Script), and cross-border operational governance.
Non-Profit Organization · Canada
Non-Profit Operations System
Built a complete ClickUp operational workspace covering two programs — end-to-end program management aligned to EOS framework for scalable non-profit operations.
Legal Documentation · Australia
Cross-Border Legal Documentation
Built comprehensive legal documentation framework including contract risk assessment, employment agreements, and BAST framework aligned to Australian compliance requirements.
Multiple Clients · Indonesia
ISO Audit — Zero Non-Conformities
Led 5 consecutive ISO 9001 and ISO 27001 audits with zero non-conformities. Reduced operational backlog by 55% across cross-border teams.
Travel Company · USA (Remote)
HR Setup & ERP Implementation
Built HR infrastructure and implemented Odoo & Zoho as core operational systems — covering HR management, business processes, and operational workflows from zero.
B2B/B2C Startup · Indonesia
E-Commerce Setup & Lead Generation
Built complete e-commerce presence from zero: platform setup, social media B2B/B2C strategy, and lead generation system across TikTok Shop, Shopee, and Tokopedia.
UMKM Clients · Garut & Cibitung
Bookkeeping & Business Process
Ongoing bookkeeping, P&L reporting, pajak management, and business process simplification — cleaner books, clearer operations for product-based UMKM.
HR Professionals · Indonesia
Ghost Writing — HR Thought Leadership
Written LinkedIn articles, HR narratives, and professional content for senior HR practitioners — translating deep expertise into compelling written form.
Travel Company · Indonesia
HR Setup & ERP Implementation
Built HR infrastructure and implemented Odoo & Zoho as core operational systems — covering HR management, business processes, and operational workflows from zero.
Annual Report PM · Indonesia
Project Manager — Annual Report PT Tbk
Managing annual report production for publicly listed companies (PT Tbk) on a by-session basis since December 2023. Handled 6 PT Tbk per year — total 15+ PT Tbk managed to date.

Melatih Generasi Berikutnya Remote Ops Professional Indonesia

BiTre (Bhavana Bright Tree) adalah platform pelatihan remote work dan operations yang saya dirikan — berbasis di Jakarta, melayani profesional dari Jabodetabek, Bandung, dan Surabaya. Saya mulai berkarir sebagai independent VA sejak Juni 2023, dan BiTre secara resmi berdiri pada Juli 2024.

Kunjungi BiTre Academy →
200+
Alumni
2024
Est.
3+
Kota

Contact / Hubungi Saya

Let's Work Together

If your operations feel messy, inconsistent, or hard to scale — I'll tell you exactly what needs fixing first.

Available for remote consulting via Upwork, direct project engagement, and strategic advisory for founders and businesses in SG · HK · AU · CA · US · UK · ID.

Send Me a Message